Frequently Asked Questions
How to get product recommendations?
Drop us a whatsapp message to 8929632789 with your requirements and we will get back with recommendations accordingly within 24-48 hours.
How to order?
Browse products on this site → add products of choice to cart → click on checkout → enter your complete address details → choose payment mode → make payment. You will receive a confirmation email once you make the payment.
I AM UNABLE TO ORDER ON SITE, what to do?
Give us a call on 8929632789 and we will get in touch with you soon to assist.
How can I modify the address/contact/items after placing the order?
Once placed, the order cannot be modified at all as once you place it we start with the invoicing and processing within few hours.
How to track the order?
When your order gets shipped, we email you the tracking ID.
When will I get my order?
Order gets delivered anytime within 10-15 working days from the day of placing it.
How to get DIY recipes/different ways to use for the products I ordered?
Drop us a whatsapp message to 8929632789 with your order number and we will get back within 24-48 hours.
I was unavailable to receive the parcel, can you ship it again or cancel it?
We can certainly ship it again however shipping charge i.e. flat 100/- will be charged. Cancellation isn’t possible.
How can I cancel my order?
Once shipped out, order cannot be cancelled. However, if it hasn’t shipped out we can try to do the needed. Contact us on firstname.lastname@example.org.
How to return the products?
The products cannot be returned or exchanged.
I received damaged product/package. What should I do?
Send us a picture of damaged item in the box that you received it in within 48 hours of receiving the order to email@example.com & we will replace it. No replacements will be done later than 48 hours.